CRM SOFTWARE
CRM Software gives you insights into running your business. A smart CRM gives you the information you need in a way that you can use it. An ideal CRM offers you a solution to simplify your processes from day one. Our CRM software includes the good, the smart, and the ideal in an enterprise-ready package. we ensure that we
provide the right CRM Software solution in Bangladesh. Our Customer Relationship Management software is a great tool to help businesses to manage contacts, partners, vendors, suppliers, sales activities, sales cycle, deal size, contact history and even competitor information. Our software will help your business step up to the next level by smoothly managing interactions with existing and future potential customers. Being a leading CRM software provider in Bangladesh, we ensure that our CRM solutions are tailored with design and functionality to meet all your business needs. Our support system offers workflows, custom reports, analytics, custom filters etc that help in sales, consistency and efficiency. It helps understand customer trends and what they are interested in, letting you choose your sales, marketing and outreach respectively. It also provides a complete customer care service with technical support, complaints and further assistance. Our CRM solution enable business to build personalized experiences for each and every customer. Our CRM solutions in Bangladesh that are catered specially for businesses operating in Bangladesh, help clients identify, understand and focus on providing better services and building customer long term relationships. Our CRM helps you understand your customers so that you can focus on your potential customers and give them the best customer service.
CRM SOFTWARE Features Include:
• Contact Management.
• Opportunity Management.
• Sales Forecasting.
• Quotes & Orders.
• Lead Management.
• Interactive Dashboard.
• Reporting.
• Find/Advanced Find.
• Group Management.
• Classic Microsoft Outlook Plug In.
• Mobile Device Support (Apple iPhone and Android TM).
• Data Import.
• Case Management.
• Solutions/Knowledge base Management.
• Campaign Management.
• Outbound Call Handling.
• Manage Relationship Types.
• Email Management.
• User Management.
• Territory/Security Management.
• Workflow.
• Reconfigured Escalations.
• Professional User Management.
More Features:
• Extensive Marketing Tools like Bulk.Emails, Inquiry & Marketing Analysis.
• Inquiry / Prospect Assignment and Reassignment to individual Sales Agent based on selected Criteria.
• Organize and Manage follow up Enquirers.
• Service Request module to capture Customer Complaints and Suggestions.
• Monitor the action taken on Customer Request.
• Manage Appointments & retrieve reports
User Role Management.